Brush Vector

Privacy Policy

At Dinevera, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a reservation, place an order, or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect both personal and non-personal information, including but not limited to:

Personal Information
  • Full name

  • Email address

  • Phone number

  • Reservation and order details

  • Messages submitted via contact or inquiry forms

Non-Personal Information
  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Referring URLs and interaction data

This information helps us understand how users interact with our website and improve overall performance.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process reservations, inquiries, and food orders

  • To communicate with you regarding confirmations, updates, or support

  • To improve website functionality, user experience, and service quality

  • To analyze traffic and usage patterns

  • To send promotional or informational communications (only if you opt in)

We only collect data that is necessary for legitimate business and service-related purposes.

3. Cookies & Tracking Technologies

Dinevera may use cookies and similar technologies to:

  • Enhance website functionality

  • Remember user preferences

  • Analyze website traffic and performance

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

4. Data Storage & Security

We take reasonable and appropriate measures to protect your personal information against:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

While we strive to protect your data, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security.

5. Sharing of Information

We do not sell, rent, or trade your personal data.

Your information may be shared only with:

  • Trusted third-party service providers (such as reservation systems, analytics tools, or payment processors)

  • Legal authorities, if required by law, or to protect our legal rights

All third-party partners are required to handle your data responsibly.

6. Third-Party Services & Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any third-party platforms they interact with.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal, accounting, or regulatory requirements

When data is no longer required, it is securely deleted or anonymized.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your personal information

  • Withdraw consent for marketing communications at any time

Requests can be made by contacting us using the details below.

9. Children’s Privacy

Dinevera does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take immediate steps to remove it.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised “Last Updated” date.

Continued use of the website indicates acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 hello@dinevera.com

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